Shipping Policies

Which shipping companies do we work with?

At Velora, we ship to all cities across Saudi Arabia through SMSA and Aramex.

How long will it take for my order to arrive after completing the purchase?

Your order will arrive within 2–5 business days at most.

We assure you that we work diligently to prepare, ship, and deliver all orders in the shortest possible time.

How long does it take to prepare the order and hand it over to the shipping company?

Preparing the order and handing it over to the shipping company takes 1–2 business days.

Is same-day delivery available within Riyadh?

Yes, same-day delivery is available within Riyadh through our delivery representative.

If delivery on the same day is not possible, the customer will be notified in advance.

If there is an issue with your shipment:

Please contact the shipping company’s customer service directly through the following numbers:

SMSA: 920009999

Aramex: 920027447

Free Shipping:

We offer free shipping for purchases exceeding 1,000 .